Texas report: Sam, I received and installed your 981 Boxster bike rack and want to congratulate you on an excellent job. It is very well engineered and constructed. It fits great and works so well I can honestly say it is the best bike rack I have ever owned by far. You have thought of everything to make sure it will last from o-ring seals to keep water out of the tubes and to help alignment, lock nuts on key components, adjustable handles to make sure there is no interference with a bike, the right thickness tubes, great hardware, excellent protection for the car with sleeves to protect paint and velcro pads to protect the inside, and excellent protection for the bike. Kudos, Jim C.
And to reiterate our favorite statistic: "As a result of our attention to customer care and pre-sale discussion, BIRD Automotive's product return rate over 25 years is less than 1/2 of 1%. Take that, Amazon!
With great gratitude to our supportive customers, thank you.