BIRD Automotive Division IFCE Corporation
Bird Automotive is Retiring. See explaination on Home Page
Customers Say - some of the nicest things.
Cayman 718 Forum discussion, Singapore: "If anyone is looking for a secure way to carry a mountain bike, have a look at the Bird Automotive one..." Click here. (Note: Boxster Rack is the same as Cayman.)
Jim B. Kent, WA: "I placed an order today and wanted to share my appreciation for the time you spent with me on the phone to help me get my order right. I received the UPS notice and all of the information is spot on. Quality customer service…sometimes a rare art these days. Thanks". We really enjoy being old fashioned-in our marketing department.
UK. Jaguar F Type: "Hi Sam. Hope you got the pictures. (We did). I would like to tell you how pleased I am with your product. Your fitting instructions were very comprehensive and easy to follow. ...What I did notice about the rack was the quality of it. The grade of metal used is far superior to anything else we would see in the UK and as a result I feel very confident that my cycle rack will last me years and hold my bikes safely. Regards, Richard. Please feel free to publish any or all of my comments on your web site if you want to. "Well done. Thanks."
From San Diego: "I recently ordered, received and installed your bike rack for my 987 Boxster S and I am SO appreciative of the quality of the design and ease of installation. Everything fit perfectly, went together easily and the sturdiness of the unit is superb. Even without the Porsche factory bike rack to compare against (with its terrible reputation for noise and time-consuming installation and the inability to raise or lower the roof once installed), your bike rack is a winner. Easy to load up bikes, secure at speed, no noise…I am a grateful and very satisfied customer. Mike S."
Hot Springs AR: "Got the kit and installed yesterday (2015 BMW Z4 28i). Quick delivery and well packed. Great design, good instructions, went on smoothly. Thanks. George Use me if you need endorsements. We don't bother our customers with contacts from prospective customers, but we're grateful for the offer. And, we love getting pictures, show them on our web, and always hide license plates.
Planet-9 (Porsce Owner's Forum): Click here to link to another owner's discussion
Alun O. from Cardiff UK wrote: "Dear Bird Automotive. Please find enclosed some pictures .....of the rack I bought from you in February. I traveled Europe (from UK) for two weeks taking in the Tour De France. The photos are of the Car in Monaco Harbor and on Mount Ventoux opposite the Tommy Simpson Memorial. It performed as you stated and there wasn't a hitch and it was mountain and speed tested. A totally excellent product. Kind regards.
San Francisco Bay area customer. "Dear Bird Automotive, I just had to drop you a note to thank you for my Bicycle Rack. I really appreciated the rush order. As promised it was easy to install, and really easy to use. We went on a week long trip and took our 2 mountain bikes, it worked great, didn't use any trunk space and the bikes were safe & secure (we didn't even have to remove the front tires). On top of all that it looks really cool!!! ...Thank You!!
Texas report: Sam, I received and installed your 981 Boxster bike rack and want to congratulate you on an excellent job. It is very well engineered and constructed. It fits great and works so well I can honestly say it is the best bike rack I have ever owned by far. You have thought of everything to make sure it will last from o-ring seals to keep water out of the tubes and to help alignment, lock nuts on key components, adjustable handles to make sure there is no interference with a bike, the right thickness tubes, great hardware, excellent protection for the car with sleeves to protect paint and velcro pads to protect the inside, and excellent protection for the bike. Kudos, Jim C.
And to reiterate our favorite statistic: "As a result of our attention to customer care and pre-sale discussion, BIRD Automotive's product return rate over 25 years is less than 1/2 of 1%. Take that, Amazon!
With great gratitude to our supportive customers, thank you.
Sam Bird
Texas report: Sam, I received and installed your 981 Boxster bike rack and want to congratulate you on an excellent job. It is very well engineered and constructed. It fits great and works so well I can honestly say it is the best bike rack I have ever owned by far. You have thought of everything to make sure it will last from o-ring seals to keep water out of the tubes and to help alignment, lock nuts on key components, adjustable handles to make sure there is no interference with a bike, the right thickness tubes, great hardware, excellent protection for the car with sleeves to protect paint and velcro pads to protect the inside, and excellent protection for the bike. Kudos, Jim C.
And to reiterate our favorite statistic: "As a result of our attention to customer care and pre-sale discussion, BIRD Automotive's product return rate over 25 years is less than 1/2 of 1%. Take that, Amazon!
With great gratitude to our supportive customers, thank you.
Sam Bird