BIRD Automotive Division IFCE Corporation
Privacy Policy: We will not disclose any information about you to anyone except as required to obtain credit approval of your order. We do not use telemarketing, "track" searches, place ads or "cookies".
Warranty and Returns. Our products are warranted for one year against defects in material and workmanship. It is our design intention that they last the life of the car.Defective items will be repaired or replaced at BIRD Automotive's option. Returns require a Return Authorization (RA) number obtained by the procedure outlined below. Freight to BIRD must be prepaid. Freight returning to customer will be paid by BIRD except beyond the continental US.Satisfaction Guarantee. Products may be returned within 20 days of shipment for a refund. Returned items are subject to a 10% restocking charge. Products which have been installed are subject to a 25% restocking charge or more, depending on the cost of reconditioning. Freight is not refundable.Products need to be received in their original condition with all original packaging materials, components and documentation. Damaged and missing materials will be subject to restocking/remanufacturing charges. Throughout our 25+ year history, returns are exceptionally rare: less than 1/2 of 1%. Return Authorization (RA) Number needs to be obtained by phone from BIRD Automotive and printed clearly on the shipping container. Items returned without an RA Number will refused or at our discretion received subject to a 15% restocking charge. Higher if remanufacturing is required.